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Support

Have a question or running into an issue? Send us a message and we'll get back to you as soon as we can.

Common Questions

How do I import my roster?

Go to the Roster tab and tap + Import. Export your team's batting stats from GameChanger as a CSV (web.gc.com → Stats → Export) and select that file.

Why did my roster disappear after refreshing?

Make sure your roster was saved — look for the green "Saved" indicator in the Roster tab. If it shows an error, check your internet connection and try re-importing your CSV.

How do I lock a player to a batting slot?

On the Lineup tab, long-press a player row to open the context menu, then tap Lock to this slot. Locked players show an Unlock button directly on their row.

How do I import an opponent's stats?

Go to Scouting → tap Scout on an opponent → tap Upload box score PDF. The app will parse the batting and pitching stats and auto-generate scouting tags.

The simulation isn't reflecting my lineup changes.

Switch to the Prediction tab — the simulation runs automatically when you arrive. If it still shows old results, tap Run simulation to force a refresh.

Is my data private?

Yes. LineupIQ does not collect any personal information. See our Privacy Policy for full details.

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